Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

Due to the popularity of our offers, please expect a tracking number between 1-3 business day. Once your product ships, shipping times are quoted by the carrier as taking 8-20 business days.

Handling and dispatch processing time: 1-3 business days

Estimated delivery between 8-20 business days. *

*This does include our 1-3 day processing time.

*All shipping times exclude clearance/customs delays.

**Shipping time to India is 30-60 days due to restrictions and limited carrier options.

**If the shipment is sent via ePacket due to lack of other carrier options, estimated delivery time is 11-21 Business days

All orders are dispatched from our warehouse within 2 business days. In peak periods please allow for up to 5 business days for dispatch.

Shipping to over 240 countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Lost/missing packages

Smileyshopco.com is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we will fully take responsibility of the original order that was made for you at no charge.

Customs 

All international orders may be subject to customs fees, especially if the order contains high-value items. By purchasing our product(s), you consent you will be responsible for the payment of such fees when the item(s) arrives in your country.

Tracking information

 You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.